1. Who We Are
Healing Couch is a licensed therapy practice offering counseling, sex therapy, trauma therapy, hypnotherapy, and recovery services in Florida, Texas, and South Carolina. We are committed to protecting your privacy and handling your personal information with the highest level of care and confidentiality.
2. Information We Collect
When you submit our contact form, we collect your first name, last name, and email address. We do not collect phone numbers, payment information, or sensitive health data through this form.
3. How We Use Your Information
The information you provide is used solely to respond to your inquiry and match you with the right therapist for your needs. We do not use your information for advertising, selling, or any purpose beyond directly serving you.
4. HIPAA Notice
Healing Couch is a HIPAA-covered entity. Any health-related information you share with our therapists is treated as Protected Health Information (PHI) and handled in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA), including your therapy records, treatment details, and any health disclosures made during the course of care.
Information submitted through our contact form is considered pre-intake inquiry data and is kept confidential. Once you become a client, all communications and records are protected under HIPAA.
5. We Do Not Sell Your Information
We never sell, rent, or share your personal information with third parties for marketing or commercial purposes.
6. Email Communication
By submitting our contact form, you consent to receiving email communication from Healing Couch related to your inquiry. You may opt out of non-essential emails at any time by replying "unsubscribe" or contacting us directly.
7. Data Security
We take reasonable technical and administrative measures to protect your information from unauthorized access, disclosure, or misuse. All sensitive client data is stored and managed in compliance with HIPAA security standards.
8. Third-Party Tools
Our website and client management systems may use third-party platforms (such as scheduling or CRM software). We only work with vendors who agree to handle data in compliance with applicable privacy laws, including HIPAA where required.
9. Your Rights
You have the right to request access to the information we hold about you, request corrections, or ask us to delete your pre-intake inquiry data at any time. For HIPAA-related rights regarding your health records, please contact us directly.
10. Contact Us
For any privacy-related questions or concerns, please reach out via our contact page or call 954-900-6355.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.